One Touch Secures Strategic Partnership with Foodhub for Business
LEEDS, UK – One Touch, the Leeds-based pioneer in Voice AI solutions for the hospitality sector, today announces a strategic partnership with global food ordering giant Foodhub for Business.
The deal will see One Touch’s Millie AI technology made available to Foodhub for Business’s extensive network of 30,000 restaurant venues across the UK and the United States.
Millie AI by One Touch is an is an AI-powered voice automation system, which takes table bookings 24/7, requests food delivery and handles customer queries. It will allow customers to place food delivery orders via natural, human-like voice conversation and ensure restaurant owners never miss a food delivery order during peak periods, while simultaneously reducing the operational burden on staff.
The partnership forms part of One Touch’s growth strategy to integrate their advanced Voice AI into the growing food delivery market. Recent data from NIQ Hospitality at Home Tracker (powered by CGA Intelligence) saw UK home food delivery sales increase by 7.4% year-on-year in January 2026, outperforming traditional takeaway formats.
Craig Pollock, Director at One Touch, commented:
"The scale of this partnership with Foodhub for Business is a testament to the power and reliability of Millie AI. Lumina Intelligence valued the total UK delivery market at £14.3bn so there is lots of opportunity to grow. The partnership with Foodhub for Business gives us the opportunity to work with potentially 30,000 venues in the UK and US. This is a massive step forward in our growth coming off the back of recent agreements with OpenTable and Resos.
Furthermore, we have secured SOC 2 and ISO 27001 which is a huge milestone for our team; it gives our global partners the absolute certainty that their data is being handled to the highest international standards. This isn't just growth - it strengthens our position as a credible, world-class player in the AI space. We are well positioned to lead the transition toward automated voice commerce in the food delivery market.”
David McGuinness, VP Global Sales and Partnerships at Foodhub for Business said:
"At Foodhub for Business, our focus is helping restaurants and takeaways grow through a fully connected, future-ready commerce ecosystem. This partnership with Millie AI is a natural extension of that vision. By integrating voice ordering directly into our POS and wider third-party ecosystem, we’re enabling operators to capture more orders, streamline operations, and enhance the customer experience — all from a single platform.
With over 63 million orders processed across our network last year, scale and reliability are critical. We partner with businesses like Millie AI, who can innovate quickly and integrate seamlessly, ensuring our partners stay ahead in an increasingly digital, on-demand market. Together, we’re giving restaurants access to next-generation ordering technology that drives efficiency, increases revenue, and unlocks new growth channels.”
SOC 2 Type II and ISO 27001 certifications are globally recognised security benchmarks providing independent validation of the company's rigorous data protection and information security management systems. Achieving these standards assists One Touch’s international ambitions, providing the necessary compliance framework to trade and scale within highly regulated overseas markets, including the US enterprise sector.
About One Touch:
One Touch is headquartered in Leeds and was established in 2023 by restaurant tech entrepreneurs Craig Pollock and David Downs. Craig and David have 10 years in the restaurant tech space, building software and payment solutions, with a development team with experience gained working at Freelancer.com and Escrow.com.
One Touch is revolutionising restaurant operations and table bookings with Millie A. It provides an AI-powered voice automation system specifically designed for restaurants, helping them effortlessly take table bookings, request food delivery, and handle customer queries, allowing staff to focus on delivering an exceptional in-house dining experience.
About Foodhub:
Foodhub is an innovative food tech company offering a complete suite of hardware and software solutions to help takeaways, restaurants, and hospitality businesses streamline operations and grow.
Its ecosystem includes EPOS systems, online ordering platforms, delivery management, payment processing, marketing tools, and self-service kiosks, all backed by 24/7 expert support. Through its national marketplace portal, accessible via the web and the Foodhub app on iOS and Android, over 30,000 takeaway partners connect with customers and process millions of orders annually.
Foodhub also supports integration with a wide range of third-party technologies, including delivery providers and payment processors, creating a flexible ecosystem for both independent and enterprise takeaways. Starting in the UK, Foodhub has expanded into Ireland, Australia, New Zealand, and the USA, bringing its fair-price model and end-to-end technology solutions to multiple markets.
