We are a group of passionate individuals coming together to help connect our restaurant and takeaway partners with their customers. We started local but have built the business up for success by listening and supporting our customers.
orders processed in 2021
It's not just about good service,
it's about giving our very best to
help our customers.
Ardian Mula - CEO
Established in the year 2008
Now have over 1033 employees across UK India, Egypt, Australia, New Zealand, America, South Africa, Canada and Mexico.
Client base reaches 29,000 businesses worldwide.
Processed over 63 million orders.
Opened UK Call Centre in Stoke-on-Trent.
Launched Foodhub for businesses in the US, all online orders at 0% commission. Also, Foodhub online ordering portal launched in the US, zero service fee for customers.
Foodhub client base crosses 15,000 food businesses worldwide.
Released the all-upgraded Foodhub online ordering portal and apps (global version) for customers in the US, UK, Australia, New Zealand and Ireland.
One million active customers using Foodhub Apps.
Touch2Success client base crosses 10,000 food businesses worldwide.
Touch2Success acquires BigFoodie UK, adding 2,500 more takeaways to the global client list.
Launched operations in New Zealand.
Launched operations in Australia.
Launched operations in Ireland.
Touch2Success acquires Visionsoft Limited, United Kingdom.
Touch2success expanded its operations with a team size of 450, spanning over an office space of 22,000 Sqft in Global Infocity, India.
In addition to card and cash payment options for customers, Touch2Success introduces pay by link method.
Specifically tailored mobile ordering apps to work on a specific device platform for iOS or Android.
Hosted numerous releases of Fusion software that ensures improved performance and user experience.
First Release. First ever release of Foodhub - the online ordering portal for Web, iOS and Android users.
Released the upgraded feature-rich version of Fusion 8.
Introduced an email support system in addition to voice and chat support.
Deployed a new SEO team to work on improving takeaway website performance to bring more sales.
Developed Mytakeaway app for takeaway owners, the POS management app for iOS & Android mobiles.
Employed regional area managers to ensure process quality and operational smoothness.
Started delivering SEO friendly branded websites and mobile apps for takeaways, where customers place their food orders.
Launched a new takeaway management software version, Fusion 7 that supports the latest hardware.
Launched Drive2Success, the delivery management app to help takeaways assign food delivery instantly.
POS Touchscreen terminal upgraded to EBN 755 with a 15” touch screen panel.
Moved to the new office, Global Infocity - Chennai, to meet the expanded team requirements.
Having seen huge growth in terms of clients and orders, extended the operations to 24/7.
Introduced non-voice chat support for clients to overcome language barriers and raise issues, right from their mobiles.
POS Touch Screen terminal upgraded to EBN 852.
New support system and team launched to answer phone calls (from customers) on behalf of clients on their busiest hours.
With the rising number of clients and menu requirements, a new team was deployed in India, exclusively to handle the menu requirements.
Touch2Success opened a new office in India to focus primarily on improving customer service.
Introduced a new team to cater for all the technical queries and issues.
Opened a new office in Egypt with an exclusive team to manage menu requests. Primarily, with 17 employees.
Hardware upgraded to ASUS system.
Achieved the milestone of 300+ clients by the end of 2010.
First EPOS system sold, a complete solution to handle takeaway orders.
Achieved a steady growth with 100+ clients, by the end of the year.
Ardian Mula founded Touch2Success as a small scale company following his passion for computers.
Started with a team of 4 members.
Following up with a client request, we developed the first website that allows customers to place online orders.
We are always looking for people who are hungry for a challenge and have a thirst for knowledge.Join Us