How Foodhub helped Del Rossi’s Go the Distance!

Philadelphia might be famous for cheesesteaks and Rocky Balboa, but at Del Rossi’s, their cheesesteaks pack an even greater punch.

From hand-sliced ribeye to freshly made rolls, Del Rossi’s has built its reputation on quality, consistency, and attention to detail. But when demand keeps growing, and queues stretch out the door, great food alone isn’t enough. The systems behind the scenes need to work just as hard.

That’s where Foodhub comes in. (Queue: Eye of the tiger!)

Hitting the Mark, Every Time!

Jennifer from Del Rossi’s explains how, unlike other restaurants, they prefer a more "gloves on" approach:

“We hand slice our ribeye. We pay so much attention to detail with the ingredients we use. We make our own rolls here, which makes a huge difference. We cook it fresh daily in the back.”

With standards this high, mistakes aren’t an option. To maintain their “Michelin rated level” of operation, the restaurant needed technology in their corner that could keep pace with the kitchen.

“When you have a system like Foodhub POS, you can operate at your best level. They’re so user friendly for the staff. It makes it almost impossible to make a mistake.” 

Handling Rush Hours Without Breaking a Sweat

Anyone in food service knows the reality of peak times. Nish describes it perfectly:

“It’s busy. People line out the door. You’ve got phones ringing off the hook. You have online orders coming in non-stop.”

Despite the pressure, Del Rossi’s hasn’t slowed down. In fact, they’ve grown rapidly.

“We’ve grown a lot over the last year and a half. Our sales have almost doubled, and Foodhub has been along for the journey.”

Foodhub allows the team to take on more orders at once without overwhelming the kitchen.

“We’re able to accept a lot more orders at one time, and we’re also able to fulfill them because our kitchen is able to keep up with the volume.”

One System, Everything Connected  

Before switching to Foodhub, Del Rossi’s was working with outdated technology that simply couldn’t keep up.

Jennifer explains:

“Before Foodhub, we were using a very old system which was not able to integrate third party applications.”

After the switch, everything changed.

“When we switched to Foodhub, everything was integrated instantly. Our online orders through our website come through there, third-party applications come through Foodhub, and the kiosk that we got now… we can just go into one system and get every piece of information we need.”

No switching screens. No chasing tablets. Just one connected system running the entire operation.

Clear Reporting for a Growing Business

For restaurants in growth mode, visibility matters. Nish highlights how Foodhub supports smarter decisions:

“Especially if you’re in growth mode, you want to see what you did last week, last month, last year.”

With Foodhub’s reporting tools, “It’s able to generate those reports and results very quickly for you. You can see sales tax reporting, voids, refunds, and live customer data.”

That insight helps Del Rossi’s stay in control while continuing to scale.

Support That Actually Shows Up

One of the biggest differences for Del Rossi’s has been the level of support.

Jennifer shares: “We received a very personalized approach. People were here constantly seeing how we operated.”

Instead of a generic setup, Foodhub took time to understand their business properly.

“They broke it down to exactly what we were looking for, exactly what the business needs were.”

And when help is needed:

“We get 24/7 access to support. The technicians are so knowledgeable. They’ll come here personally. They’ll call you immediately. They answer the group text in a lightning flash.”

Built to Scale Without Limits

With over 15 years of restaurant experience, Nish doesn’t say this lightly:

“I’ve been in restaurants for 15 years, and this is the best POS system we’ve had.”

What matters most is confidence in the future. “We can probably double one more time, and it’ll be the same.” That’s the kind of reliability growing restaurants need.

Did we mention Nish has over 15 years of restaurant experience?

Why Del Rossi’s Trusts Foodhub

For Del Rossi’s, Foodhub isn’t just a POS system; it’s the engine that keeps quality high, service fast, and growth sustainable.

By bringing orders, kiosks, reporting, integrations, and support into one system, Foodhub allows the team to focus on what they do best: serving outstanding food consistently.

Want Foodhub for Business in your corner when you are out serving your customers? Book a free demo with Foodhub for Business and see how one connected system can support your growth.