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Hospitality Tech Expo 2026: Is Your Restaurant Ready for What Customers Want Next?

Hospitality Tech Expo 2026: Is Your Restaurant Ready for What Customers Want Next?

Sep 01, 2026 6 MIN READ

Restaurant technology used to be fairly straightforward. Take the order, send it to the kitchen, take payment. Job done.

In 2026, customers expect a little more.

They want to order online, customise meals, use self-service kiosks, tap to pay, and get their food without unnecessary waiting. And naturally, they expect all of this to work without thinking about the technology behind it.

For restaurant operators, that is where things get interesting.

The Hospitality Tech Expo 2026, taking place at ExCeL London on 29 - 30 September, is an opportunity to explore the technology shaping hospitality and see how connected systems can make restaurant operations simpler.

Foodhub for Business will be there at Stand HT1108, showing how restaurant technology can work together rather than becoming another collection of screens, logins, and systems to manage.

So, instead of asking, “What new technology can we add?”, perhaps the better question is: “How can our restaurant technology work better together?”

Here are five Foodhub solutions built around exactly that idea.

1. Foodhub EPOS: Bring Every Order Together

Restaurants now receive orders from multiple directions. Customers can walk in, order online, or use third-party delivery platforms.

More ordering channels create more opportunities, but managing them separately can quickly become complicated during a busy service.

Foodhub EPOS provides a central foundation for restaurant operations, while Foodhub integrations can bring orders from platforms such as Just Eat, Deliveroo, and Uber Eats into a more connected workflow.

This helps reduce the need to constantly jump between separate systems and makes it easier for teams to keep track of incoming orders.

For customers, most of this happens invisibly. For someone managing the Friday evening rush, invisible technology doing its job is rather lovely.

2. Foodhub Self-Service Kiosks: Give Customers More Control

Some customers enjoy ordering at the counter. Others already know exactly what they want and would rather get straight to it.

Foodhub Self-Service Kiosks give customers the freedom to browse menus, customise items, add extras, place their order, and pay independently.

The real value, however, is not simply putting a touchscreen on the restaurant floor. When kiosks connect with EPOS and kitchen workflows, customer convenience does not create another separate process for staff.

They can also make modifiers and relevant add-ons easier to present during ordering, supporting a smoother experience without putting additional pressure on counter teams.

A kiosk should shorten the queue, not simply move it into the kitchen.

3. Foodhub KDS: Keep Kitchen Orders Clear

Getting the order is only half the job. Someone still has to make it.

As orders arrive from counters, websites, kiosks, and delivery platforms, clear kitchen communication becomes increasingly important. A smooth digital ordering experience means very little if the kitchen is trying to decipher a mountain of paper tickets.

A Foodhub Kitchen Display System (KDS) gives kitchen teams a digital view of incoming orders, creating a clearer connection between ordering and preparation.

Customer choices and modifiers can move through the workflow more clearly, helping teams understand what needs to be prepared and keeping busy service organised.

Less paper, clearer orders, and fewer conversations beginning with, “Who ordered this?”

4. Foodhub Integrated Payments: Make Every Transaction Smoother

Customers rarely remember a brilliantly smooth payment experience. They certainly remember a bad one.

They increasingly expect paying to be simple: order, tap, done.

Foodhub's integrated payment solutions work alongside the wider restaurant technology ecosystem, helping connect payments with the ordering process.

For restaurant teams, this means payments do not need to become another disconnected stage requiring unnecessary manual steps. For customers, it creates the straightforward checkout experience they increasingly expect.

Technology should not suddenly stop working together the moment somebody reaches for their card.

5. My Business Hub: See and Manage More in One Place

Restaurants generate plenty of information. Making sense of it is another matter.

My Business Hub gives Foodhub restaurant owners a central place to manage key areas of their operation. Owners can view orders, manage menus, access reports and analytics, and manage promotions without constantly moving between separate tools.

That visibility becomes particularly valuable when owners are away from the restaurant or managing multiple locations.

Instead of relying entirely on “Yesterday felt busy”, operators can use clearer business information to understand what actually happened and make more informed decisions.

Gut instinct still has a place in hospitality. It just does not need to do all the reporting.

Restaurant Technology Should Work Together

There will always be something new in hospitality technology: another screen, a quicker payment method, or another piece of software promising to make restaurant management effortless.

But being ready for 2026 is not necessarily about having more technology. It is about having technology that solves real problems and works together.

Can different ordering channels fit into the same operation? Can your kiosk connect with your EPOS and kitchen? Can payments work alongside orders? Can owners see useful business information without opening several different systems?

With Foodhub EPOS, Self-Service Kiosks, KDS, integrated payments, and My Business Hub, Foodhub for Business brings key parts of restaurant operations into a more connected ecosystem.

Heading to Hospitality Tech Expo 2026? Come and Find Foodhub

If you're attending Hospitality Tech Expo at ExCeL London on 29–30 September, there will be plenty of technology to discover, ideas to explore and people to meet.

Just don't return with a bag full of brochures and exactly the same operational headaches you arrived with.

Come and meet the Foodhub for Business team at Stand HT1108 to explore how your restaurant currently operates, where your technology could work better together, and which solutions could support your next stage of growth.

Find us at Stand HT1108.

Want to arrange a chat with the team? Give us a call:

07818 539478, 07810 681665

Two days. Plenty to discover. Don't leave the Foodhub conversation until the train home.

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