At Foodhub, we know that managing deliveries during busy periods can be stressful. Orders pile up, customers get impatient, and manually grouping deliveries becomes time-consuming and inefficient. That’s why we’ve introduced a smarter way for takeaway businesses to handle deliveries—Order Group with AI, now live on the Dispatch Screen for all Foodhub for Business clients.

Whether you're dealing with a Friday night rush or simply want to streamline your process, this new feature is designed to simplify order grouping, reduce delays, and give your drivers clearer direction—all with just a click.

Why Order Group with AI Was Built

Many takeaways face the same challenge: as the volume of orders increases, so does the complexity of grouping them for delivery. Doing this manually takes time, and without the right logic behind the grouping, you risk inefficient routes and slower service.

Order Group with AI was designed to:

• Remove the guesswork and manual labour from order grouping.
• Create the most efficient delivery sets based on your kitchen and driver setup.
• Help you deliver faster and smarter without adding pressure to your team.

What Order Group with AI Does

This feature brings together automation, configurability, and control—all directly inside your Dispatch Screen. Here’s how it works:

✅ One-Click Grouping

With just one click on the Order Group with AI button, the system automatically processes all active delivery orders and forms optimised groups. No spreadsheets, no dragging and dropping multiple orders manually to get started.

✅ Intelligent Criteria for Grouping

It’s not just about which orders are going to nearby addresses. The AI uses intelligent logic to consider:

• Cooking times for different orders.
• Current driver availability at your store.
• Maximum delivery capacity per driver.

You can configure these settings yourself to suit your team’s delivery capabilities and workflow.

✅ Manual Fine-Tuning Available

If you’d like to make changes after the groups are generated, no problem. Dispatchers can manually move orders between groups using a simple drag-and-drop function, allowing full control and flexibility.

✅ Routes Are Auto-Optimised

Each group that’s created comes with an automatically generated, optimised delivery route. This makes it easier for drivers to complete trips efficiently and helps reduce overall delivery times.

✅ Assign Drivers Without Switching Screens

Once you’re happy with the groups, you can assign drivers to each one right from the same screen, keeping everything streamlined in one place.

Custom Settings to Suit Your Operation

Every takeaway is different. That’s why Order Group with AI includes configurable preferences. You can:

• Define how many drivers are available at any given time.
• Set a maximum number of orders per group, either globally or for each group.
• Configure your default grouping settings in the Settings module for future use.

Whether you want tighter control or full automation, the feature adapts to how you like to work.

Why Does It Matter to Your Takeaway

This update isn’t about adding bells and whistles—it’s about giving your business real, measurable benefits:

✅ Lower Fuel Costs

Fewer trips mean less fuel burned. The savings add quickly, especially during busy shifts.

✅ Faster, More Reliable Deliveries

Customers get their food quicker, fresher, and hotter, leading to better reviews and more repeat business.

✅ Less Stress for Staff

Drivers don’t have to figure out their routes. The system does the hard work, so they can focus on getting the job done.

✅ Handle More Orders with the Same Team 

By making your deliveries more efficient, you can serve more customers without needing more drivers.

✅ Plan Smarter, Day by Day

With clear reporting, you can make informed choices around staffing, delivery times, and promotions.

What It Looks Like in Action

Let’s compare a typical delivery night with and without the new system.

Without Smart Delivery Management,

• 10 orders come in over 40 minutes.
• 5 drivers are dispatched.
• Some drivers double back on similar routes.
• Fuel costs are high.
• Average delivery time: 45 minutes.

With Smart Delivery Management,

• 10 orders come in.
• The system groups them into 3 delivery runs.
• Only 3 drivers are needed.
• Fuel usage drops by around 25%.
• Average delivery time: 28 minutes.

That’s not just more efficient—it’s better for your bottom line and your customers.

Easy to Use and Built for Takeaways

If you’re already using Foodhub for Business, turning on smart delivery management is simple. It integrates directly with your dashboard and works with your existing orders and delivery staff.

There’s nothing complicated to install. Just toggle it on, and the system takes care of the rest. Drivers will receive grouped deliveries and optimised routes through their app, and you’ll have access to all the insights from your admin view.

You can customise how the system works, too—set your delivery radius, group time windows, or route preferences.

Final thoughts

Order Group with AI is built to make high-volume order management easier, faster, and more accurate. It brings together automation and control in a way that’s easy to use—even during the busiest delivery periods.

If you’re a takeaway using Foodhub for Business, this feature is already available on your Dispatch Screen. All you need to do is click "Group with AI" and start seeing the difference.

It’s not just about smarter grouping—it’s about giving your team more time, your customers better service, and your business a more efficient way to deliver.